Reviews from our customers

See how we take care of our customers' experience with reliability, top quality and more

I highly recommend my insurance agent, Ashley Franson! She has consistently gone above and beyond to make sure I'm getting the best coverage and rates by shopping around and exploring all available options. She is professional, approachable, kind, and truly cares about her clients. What sets her apart is how thorough she is. When helping me bundle my home, auto, and camper insurance, she asked questions and considered details that I hadn't even thought about, ensuring I had the right coverage for my needs. She is always easy to reach, responsive, and works hard to make sure her customers are well taken care of. If you feel like your insurance could use another look or you're just starting the process of finding coverage, I would absolutely recommend reaching out to her. You won't be disappointed! ~ Carrie P
If you are looking for a new insurance agent PLEASE talk to Jordan Wells. ever since I started the process, he has been nothing but understanding, helpful and accommodating for me. From the beginning, he discussed all of the options in my many questions with no hesitation. in stressful situations, he has been there to calmly help and give me real solutions. He is always available and always answers calls and texts very promptly. He has seriously been a breath of fresh air for me. ~ Aslynn C
I have been working with Mike Musselman for over 10 years and can say without hesitation he is someone you can count on. He has been my insurance guy for an acreage, several vehicles, several houses, a recreational vehicle and most recently general business liability for three of my companies. I'm a former real estate agent and he was instrumental in taking care of several of my clients. He's knowledgable and stays on top of what is going on in the insurance industry. ~ Sherri
“I worked with an Agent by the name of Melody Derry and she was professional, polite, patient, knowledgeable, responsive and friendly in a professional manner. She was the only Insurance Agent that asked all the right questions she needed to get me thorough and timely quotes on my automobiles and home. I would recommend Melody to anyone who would ask me for a name of an Insurance Agent that I trust and would do a great job for them.” ~ Tim D
Melody was great! I was up against a very short deadline to get a new homeowner's policy after my rate jumped at the time of renewal, and she was able to get me the same coverage at a fraction of the cost. She also helped me with my auto coverage as well. Went from a quote to new ID cards in 2 days! She even helped me get everything set up with my mortgage loan servicing company. Very good service! ~ Justin G
Jeff Smedlund has been my agent for over 25 years, he shops the market of all insurance companies not only for price but to make sure that I'm adequately insured for my home, if I'm in a car accident or more importantly if someone without insurance hurts me. The few claims I put in from my home and car over the years resulted in outcomes better-than-expected ~ Mike D
Jeff is the most knowledgeable insurance professional I've ever met! He has taught me that low price doesn't always equal the what is best in the event of a claim and works hard to get you tailored coverage for you and your family. On top of that when you call a person answers! I highly recommend Jeff and the team at Omaha Insurance Services! ~ Patty N
Outstanding service from Ashley Franson at Omaha Insurance! I'm an agent in Arkansas and suggested that my brother in Nebraska use Omaha Insurance because of their excellent carrier selection and exceptional client service. Ashley is incredibly quick, knowledgeable, and professional. ~ San M
Called in based on the reviews, and it definitely lived up to the hype. Melody is the one to talk to! She mentioned she typically likes to give her account managers a few days for quoting, but she got back to me even faster than expected. She and her team are truly awesome! ~ Kayla R
Mary Lamb (my agent) has been the most professional and diligent agent I have ever had. She is responsive at all times and has always been very easy to talk with and get a hold of too. If you ever want a trustworthy and competent agent, she will definitely fit that bill. ~ Doug F
Jeff Smedlund has been my agent for 36 years! I do not know or trust anyone in the insurance industry as much as Jeff. Jeff has become a good friend and his advice over the years has always proven correct and in my best interest. Jeff truly has your back. ~ Jim H
I’m not too familiar with insurance at all, but Denis & Mary have been a huge help in not only finding me a cheaper policy but also making sure I am informed & understand what I am signing. Now am saving roughly $50-$60/month on payments and insurance is no longer completely foreign language to me! ~ Kobe S
Melody was fantastic to work with. Normally when I reach out for a quote on insurance it takes a few days. Melody had me a quote in a few hours with several options. During the process she was very informative and kept in great contact with me. Would definitely recommend her! ~ Nathan W
I have worked with Jeff Smedlund over 20 years and have referred him on multiple occasions. He has always found the right solutions for my clients while always giving the best insurance advice. I would highly recommend anyone to speak with Jeff and Omaha Insurance for any of their insurance needs ~ Brent R
Mary is the Absolute Best I have ever done Insurance Services with! She is always so professional and friendly! She is the very Reason I have, and continue to do Business with Omaha Insurance Services!! ~ Lori S
My family utilizes Omaha Insurance Services for all of our home, auto, boat and recreational vehicles insurance needs. Customer service is unparalleled and they are uber responsive to any communication. Mary is the absolute best!!!!! ~ John W
Gotta give a shout out to Melody! She has helped me get better rates and WAY better coverage. I had a big hail damage claim on my truck and she walked me through everything and made sure I was taken care of. 10 out of 10 service ~ Trevor C
Melody was extremely helpful and easy to work with. I was able to obtain a quote from a different insurance provider that saved me $100. I would recommend their services especially because Melody was not annoying and that goes a long way. ~ John B
Zach has managed my insurance for my business for years and I have never been let down. The absolute best in the business and I can’t recommend them enough!!! ~ Patrick S
Melody is a ROCK STAR!!! She was quick to answer questions and helped to facilitate the best insurance for my needs. Quality customer service and just a wonderful person to work with. ~ Jeri F
Full line of insurance to meet all your needs in one place with the ability to shop different insurance providers without being forced to sell one specific company. ~ Chad M
Mary goes above and beyond! She makes everything easy. With the ways of the world it’s always great to find savings on insurance premiums!! Thanks for all you do! ~ Melissa C
Jeff was amazing helping my husband and me with our auto and home insurance moving to Nebraska from Idaho! A friend, Patty Nogg had recommended him to me! Great job and really nice to deal with! ~ Karie C
Jeff Smedlund helped us get through insurance, and he was reliable, trustworthy and knew what he was talking about. We appreciate all that he does to help out! ~ Design F

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